We will update here when any of these banks become available again. We do not expect any more banks to become affected by this.
Posted Sep 02, 2024 - 14:12 EEST
Update
Dear users,
The bi-annual certificate change migration is in its final stages.
2404 institutions are migrated and fully functional. ✅
17 institutions are likely to experience disruptions starting today: PEKAO_PKOPPLPW BNP_PARIBAS_BNPAFRPPXXX BANK_OF_IRELAND_B365_BOFIIE2D BNP_PARIBAS_ENTREPRISE_BNPAFRPPXXX HELLO_BANK_BNPAFRPPXXX BANK_OF_IRELAND_BUSINESS_ONLINE_BOFIIE2D TRIODOS_ES_TRIOESMM CAJADEINGENIEROS_CDENESBB CAIXA_GUISSONA_CAXIES21XXX BANCA_PUEYO_BAPUES22XXX PODRAVSKA_PDKCHR2X CAJALMENDRALEJO_BCOEESMM ISTARSKA_KREDITNA_BANKA_ISKBHR2X AGRAM_BANKA_KREZHR2X SLATINSKA_SBSLHR2XXXX CONNEXIS_CASH_IMGBFR00X33 BNP_DE_BNPADEFFXXX We apologise for the inconvenience. Despite our best efforts, some banks have not been cooperative in ensuring an a continuous service. There is a risk these banks will become unusable(not available on the API) or accounts will need to be reconnected. There is however a chance that they will continue to work or recover in the coming hour/days.
Kind regards, GoCardless Bank Account Data team.
Posted Aug 30, 2024 - 15:34 EEST
Update
The migration is preceding as planned with limited disruption. Later today one bank will need to have accounts reconnected: ALPHA_FX_APAHGB2L
Additionally, the AMERICAN_EXPRESS_AESUGB21 connection might experience a disruption later this week. The connection might become unavailable for some time. We are working with the bank to keep this to a minimum. Additional updates about this will be posted here.
While we expect no other banks to experience any disruptions, we will post an update here, should any occur
Posted Aug 14, 2024 - 11:13 EEST
Update
The migration is in progress. There are changes to expected outcomes at several banks: Despite previous assurances by a group of Danish banks, accounts will have to be reconnected at the following institutions:
(the sheet with banks is updated to reflect this) The change of certificates will happen shortly after 14:00 EEST (11:00 UTC)
We apologise for the inconvenience.
Posted Jul 31, 2024 - 13:02 EEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2024 - 12:30 EEST
Scheduled
Dear customer,
As outlined in our communications dated July 4th (recap below), we will be commencing our eIDAS certificate migration process tomorrow, July 30th 12:30 EEST
While 90% of banks will not be impacted, there are some where users will need to reconnect accounts to continue accessing data.
What will happen and what to do: For bank groups 1 (No Impact) and 2 (Handled change) no action is necessary. For bank groups 3 (Reconnect 1 Aug) and 4 (Uncertain), when you see that all accounts for the bank have stopped working, you can direct your users to re-authorise in the same way as when the account has expired or been suspended. We urge you not to reconnect accounts before you see that they have stopped working so as not to end up going through the process twice.
The scenarios: 1) “No Impact” Previously connected accounts continue working after certificate change, no action necessary. 2) “Handled change” On the 30-31 August accounts connected before late May/early June need to be reconnected; younger accounts continue working and require no action. These are the banks where we run certificates in parallel. 3) "Reconnect 1 Aug" For this group of banks existing accounts will start to disconnect during the afternoon of 31 July 2024. If you notice all existing accounts for a bank return http-4xx, reconnect them starting 1 August. We will follow up on the status of banks on the 1st of August. Do not reconnect accounts before you see them disconnected. 4) “Uncertain” These are banks which have ignored our requests to cooperate with certificate change. We therefore assume that accounts will need to be reconnected. An update on these banks will be included in the 1 August comms. Do not reconnect accounts before you see them disconnected.
Impact on billing: We have designed the process so that the impact is minimal. As the change will take place at the very end of the billing cycle, you will not be double-billed for connections, because you will be (re)connecting new requisitions in the new billing period. Whether you will reconnect accounts on the afternoon of July 31st or in August will not impact your billing either.
Reach out to support if you have any questions.
Best regards, Team GoCardless
Posted Jul 30, 2024 - 19:03 EEST
This scheduled maintenance affects: Banks Coverage - AIS APIs of 2300+ upstream institutions.