Bank account data experiencing slow response times

Resolved·Partial outage

The issue has been solved, and the services are up and running again.

Mon, Oct 7, 2024, 12:08 PM

(1 year ago)

Affected components

Oct 7, 2024, 11:57 AM

12:08 PM

GoCardless Bank Account Data API

GoCardless Bank Account Data Portal

Updates

Resolved

The issue has been solved, and the services are up and running again.

Mon, Oct 7, 2024, 12:08 PM

Investigating

We are currently investigating an issue where some users might experience slow response times by the API, or potential 502 errors.

Mon, Oct 7, 2024, 11:57 AM(10 minutes earlier)